FAQ

You can track your order on our website by opening an account in your name. You can register an account on our website to track your orders to make your shopping with us more convenient and hassle-free.

If your order is showing as delivered, but you have not received it, Contact our customer care immediately for assistance. we will contact our third-party courier partners for proof of delivery, and if the package has been signed and received by you, we will not be resending any package and will not be responsible for the same.

We are available Monday through Saturday, excluding holidays (including Sundays). Please make sure your inquiry was sent to care@beautybarn.in. Our team will revert to your mail as soon as we are back to work.

For Orders that had not been shipped the process of refund is initiated immediately into your original mode of payment and an email is sent to you with refund details, but it may take about 4-10 days for your money to reflect in your account depending upon the mode of transaction and the terms and conditions of your bank. However, for the Returning orders We’ll Process for a refund only after your order gets back to us as the products need to go through a QC (Quality Check) test before we proceed for the refund.

In that case, we are sorry for the damage caused. Please write to us at nikunj3119@gmail.com with your order details, full name and address, and an image of the damaged items. We would be happy to assist you.

We’re so sorry to hear of your concern. Our team always ensures that all the items are packed well and shipped out. In case a product is out of stock, our team makes sure to inform you in advance of the same. However, if an item is missing from your order package, our team will first check the inventory, weight of boxes for cross reference and if your item is indeed missing, we will make sure to ship the missing product to you ASAP. However, if the package weight and inventory confirm that we have send you the package, Nikunj Enterprises reserves the right to decide not to send in such cases.

There is no doubt about the authenticity of all the Beauty Products that are sold on our website www.nikunjenterprises.co.in. We take pride in bringing only the authentic products, that are sourced directly from the  Brands or Authorized Distributors. None of our products are purchased from any third parties or the grey markets.
When you buy from Our Website, you can be assured of its 100% authenticity as all our products are shipped through proper and safe channels.

If payment has been made but the order hasn’t been shipped yet, refund will be initiated on receiving request. However, for products that have been shipped out, you will have to refuse the order upon delivery and We will initiate the refund upon receiving the rejected package. If the freebies that came with the order aren’t returned, or if the product(s) has been opened or used, return or refund requests will not be entertained.